Privacy Policy

Last Updated: February 19, 2026.

Introduction

EmailStoryselling.ai (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered email marketing platform.

EmailStoryselling.ai is operated by DI & JH Publishing LLC, located at 205 N Michigan Ave, STE 810, Chicago, IL, 60601.

By accessing or using EmailStoryselling.ai, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

Account Information

When you create an account, we collect:

  • Name and email address
  • Payment information (processed securely through our payment processor)
  • Business name and industry information
  • Subscription plan details

Usage Data

We automatically collect information about how you interact with our platform:

  • AI bot conversations and prompts
  • Email content you create using our tools
  • Files and documents you upload to the platform
  • Platform features you use (Avatar Bot, Email Storyselling Bot, Ad Copy Bot, etc.)
  • Login times and session duration
  • Device information and IP address

Customer Content

Our AI bots process and store:

  • Customer avatar information you provide
  • Email copy and marketing materials you create
  • Brand voice samples and writing examples
  • Story ideas and campaign content
  • Any documents you upload to train the AI

Payment Information

We use third-party payment processors (such as Stripe) to handle all payment transactions. We do not store your full credit card information on our servers.

How We Use Your Information

Provide and Improve Our Service

  • Generate personalized email copy through our AI bots
  • Train our AI models on your brand voice and preferences
  • Maintain conversation history within your account
  • Deliver customer support and respond to your requests
  • Develop new features and improve existing functionality

Communication

  • Send transactional emails (subscription confirmations, receipts, password resets)
  • Provide product updates and new feature announcements
  • Deliver newsletter content if you've subscribed
  • Respond to your inquiries and support requests

Business Operations

  • Process subscription payments
  • Prevent fraud and abuse
  • Comply with legal obligations
  • Enforce our Terms of Service

How We Share Your Information

We do not sell your personal information.

We work with third-party service providers who help us operate our platform. These providers only access information necessary to perform their services and are contractually obligated to protect your data.

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

  • Comply with legal process
  • Enforce our Terms of Service
  • Protect the rights, property, or safety of our users or the public
  • Prevent fraud or security issues

If EmailStoryselling.ai is acquired or merged with another company, your information may be transferred to the new owners.

Data Storage and Security

Where We Store Data

Your data is stored on secure servers provided by our cloud service providers. These servers are located in the United States.

Security Measures

We implement industry-standard security measures including:

  • Encrypted data transmission (SSL/TLS)
  • Secure authentication protocols
  • Regular security audits
  • Access controls and monitoring
  • Secure backup procedures

However, no method of electronic storage or transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide our services. If you cancel your subscription:

  • Account data is retained for 180 days to allow for reactivation
  • After this period, personal information is deleted from our active systems
  • Backup copies may persist for up to 365 days
  • We may retain certain information as required by law or for legitimate business purposes

AI Processing and Model Training

How AI Processes Your Data

Our AI bots (powered by Claude AI and other models) process your inputs to generate email copy, analyze your brand voice, and create marketing content. This processing happens in real-time and is specific to your account.

Conversation Memory

Our bots maintain conversation history within your account to provide context-aware responses. This memory is private to your account and is not shared with other users.

Model Training

We do not use your proprietary content, brand materials, or specific customer information to train general AI models that serve other users. Your custom inputs remain private to your account.

We may use aggregated, anonymized usage patterns to improve our prompts and platform functionality, but this data cannot be traced back to your specific account.

Your Rights and Choices

You have the following rights regarding your information:

Access and Portability

  • Request a copy of the personal information we hold about you
  • Export your content created within the platform

Correction

  • Update or correct your account information at any time through your account settings

Deletion

  • Request deletion of your account and associated data
  • Note that some information may be retained as required by law or for legitimate business purposes

Opt-Out

  • Unsubscribe from marketing emails via the link in any email
  • Note that you will continue to receive transactional emails necessary for the service

Data Restriction

  • Request that we limit how we process your information in certain circumstances

To exercise these rights, contact us at support@emailstoryselling.ai .

Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged into your account
  • Remember your preferences
  • Analyze platform usage
  • Provide customer support

You can control cookies through your browser settings, but disabling cookies may affect platform functionality.

Third-Party Links

Our platform may contain links to external websites (such as tutorial videos or resource pages). We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

Children's Privacy

EmailStoryselling.ai is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover we have inadvertently collected information from a minor, we will delete it promptly.

International Users

EmailStoryselling.ai is operated from the United States. If you are accessing our service from outside this jurisdiction, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

By using our service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting a notice on our website
  • Sending an email to your registered address
  • Updating the “Last Updated” date at the top of this policy

Your continued use of EmailStoryselling.ai after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: